Set up Family protection

Share your plan’s devices with your household and see everyone’s protection status.

Family (10 devices) and Ultimate (20 devices) let a household share protection. The 30-day trial includes it too.

Create your family

  1. Sign in and open Family (or Family Safety in the app).
  2. Give your family a name.
  3. Invite adults or another parent by email — they get a code like FAM-XXXX-XXXX to join. Add children as child profiles; they don’t need their own login.

Add a device

Install TotalHeal on the computer, sign in with the family member’s TotalHeal ID (or yours, for a child), and assign it to that person.

Who sees what

  • Adults see only each other’s protection status — protected or needs attention, plan and device health. Never browsing, files, locations or threat details unless that adult chooses to share.
  • Parents see safety information for children’s devices.
  • Everyone can see exactly what others can see about them.

Parental controls, screen time and location are arriving later; we’ll never show them before they work.


Still stuck? Email [email protected].