Documents for government and tenders.
Each TotalHeal business product is its own line item with its own datasheet and procurement dossier. The OEM is Freaquer Corporation Pvt Ltd, India.
Datasheets
| Product | Status | Datasheet | Web page |
|---|---|---|---|
| DeviceSphere UEM | Available | /products/uem | |
| PatchPilot Patch Management | Available | /products/patch-management | |
| RemoteLink Remote Access | Available | /products/remote-access | |
| VulnSight Vulnerability Management | Available | /products/vulnerability-management | |
| ThreatGuard NGAV / Endpoint Protection | Available | /products/threatguard | |
| ZeroGate ZTNA | Available | /products/ztna | |
| PrivilegeVault PAM | Available | /products/pam | |
| WebShield WAF | Available | /products/edge-waf | |
| TrafficShield Bot management & L7 DDoS | Available | /products/bot-ddos | |
| DNSGuard DNS Firewall | Available | /products/dns-firewall | |
| LogIntelligence SIEM | Available | /products/siem | |
| ThreatFusion XDR | Available | /products/xdr | |
| ResponseFlow SOAR | Available | /products/soar | |
| CyberAware | Available | /products/security-awareness |
Early-access and in-development products are not generally available and should not be bid as such.
On-premises and air-gapped
Install guide, measured sizing, hardening and air-gap update guides for the on-premises kit, with AD/LDAP, SAML and OIDC sign-in guides. Sent with the dossier. Overview.
Linux packages
Install guides for the server agent, collector, ZeroGate and PrivilegeVault gateways, edge node and DNS resolver, with the package signing key fingerprint. Details.
Partners and MAF
OEM authorisation (MAF) letters for registered tenders; the partner programme is being finalised. Apply.
The procurement dossier.
Sent by our team after a short exchange, so it matches your tender. Every claim in it points at evidence; anything we cannot evidence is left blank rather than filled in.
- Datasheet. What the product does, platforms, deployment profiles, tiers and honest limits.
- Compliance matrix. Each requirement marked comply, partial or no, with an evidence reference — CERT-In directions, DPDP, ISO 27001 controls touched, accessibility of the console, data residency.
- Bill of materials. SKUs per sizing, the unit and quantity formula, customer-side components and services.
- Architecture and hardening. How the product is deployed and the hardening guidance for each component.
- SLA. Support tiers, response targets the team can meet, update cadence and end-of-life policy.
- OEM authorisation letter. A MAF template for resellers and system integrators, with product names exactly as on the SKU.
Government profile. Government is a profile, not a separate tier or price list: the Elite tier with Government defaults switched on — data residency in India, four-eyes approval of policy changes, a distinct approver for every approval-level action, retention of at least 180 days, and the CERT-In and DPDP reporting clocks.
No third-party certification is held today; the dossier says so plainly. See the trust centre.