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Manuals

Manuals & user guides.

Short, step-by-step guides that use the app’s real labels — for everyone at home, and for the administrators who run TotalHeal for an organisation.

For you and your family

  1. 01Install TotalHealDownload, install and run your first scan on your Mac or Windows PC.
  2. 02Activate a product keyUse a key from a purchase, a shop or a gift to unlock your plan.
  3. 03Set up Family protectionShare your plan’s devices with your household and see everyone’s protection status.
  4. 04Install the browser extensionAdd TotalHeal to Chrome, Edge or Brave and connect it to the app.
  5. 05Uninstall TotalHealRemove the app from macOS, Windows or Linux and free the device seat.

For administrators

AvailableAdd company computersEnrolment token, link or QR code, plus scripts for your MDM; the business window, compliance and policy lock.AvailableDeviceSphere UEM — Android and Apple devicesFully managed, work-profile and kiosk Android with the TotalHeal Device Manager, and Apple MDM for iPhone, iPad and Mac.PartialLinux server agent and gatewaysSigned .deb and .rpm packages for the server agent, log collector, ZeroGate and PrivilegeVault gateways, edge node and DNS resolver. Install guides are shared with customers while the public repository is prepared.Available on requestOn-premises and air-gapped control planeOne signed kit for your own Linux server with Active Directory / LDAP, SAML 2.0 and OpenID Connect sign-in; the installation guide comes with the kit.AvailableRequirements for each productPlatforms, deployment options, limits and requirements, product by product.
Need a guide that is not listed?
Ask support and we will send the guide for your product and set-up.Help centre