TotalHealManaged RecoveryManaged Backup & Recovery Services
We run RecoveryVault for you: every backup job watched, failures fixed, immutable copies kept, restores tested on a schedule with evidence — and when ransomware strikes, we choose the clean recovery point with you and bring systems back.
Why organisations ask for it
Backups fail quietly. Most organisations learn that a job stopped months ago on the day they need it, and few ever test a restore. Managed Recovery watches every job, proves restores work and keeps a copy attackers cannot delete.
No silent failures
Every failed or missed job is followed up the same working day until it succeeds.
Restores proven
Verification jobs read restore points back, and scheduled test restores to a folder or a separate server record what was restored and how long it took.
A copy ransomware cannot delete
ImmutableVault locks every object in compliance mode as it is written; deletion and attempts to shorten the lock are refused and raise an alert.
Clean recovery
Every backup gets a ransomware score, so we pick a recovery point from before the attack with CyberRecover and do not restore the malware with the data.
What our team does
Protect
- Set backup policies with you: what, how often and how long
- Keep immutable copies for the systems you choose
- Check new servers are added to a policy
Watch
- Review every job result each working day
- Fix failures or raise them to your team with the cause
- Track storage use against your plan
Test
- Run verification jobs and test restores to a folder or a separate server on the schedule you choose
- Record the time to restore against your target
- Rehearse disaster recovery with DisasterRecover where you have it
Recover
- Find the last clean recovery point after ransomware with CyberRecover
- Restore systems in the order your runbook sets
- Hand back with a written record of what was restored
Your price — order and pay
Prices in Indian rupees, GST extra. Paid in advance: pay online, ask for a payment link, or take a proforma for your purchase order. Onboarding starts within one working day of payment.
- Daily backup checks by our team
- Restores on request
- A restore drill every quarter
- Copies kept in an India region
A larger or custom scope? Size it for a quote
Several sites, special coverage hours or extra add-ons: enter your estate and choices, see the scope and the TotalHeal licences it needs, and send it to us — we reply with a quote.
What you receive
Failed job notice
Which job failed, why, and what we did or need from you.
Restore test evidence
What was restored, from which point, how long it took, and the result.
Backup report
Job success rate, protected data, immutable copies and storage trend.
Recovery drill report
Time to recover against target, issues found and fixes made.
Runs on TotalHeal products
The service works in your own TotalHeal console, on products that are available today.
How an engagement runs
Order and pay — or ask for a quote
Choose the plan and size on this page and pay in advance (online, a payment link or a proforma for your purchase order); for a custom scope, size it below and we send a quote. Either way you get the written service terms: coverage hours, response targets and runbooks.
Give consent
Your administrator accepts TotalHeal’s provider link in your own console. Until then we have no access. Every action we take is recorded in your audit trail and ours, and you can end the link at any time.
Onboard
We enrol agents, connect your sources, agree the escalation contacts and the actions we may take without asking, and tune the policies to your environment.
Run
The service runs in your TotalHeal console, so you see exactly what our analysts see and do, as it happens.
Report and review
Scheduled reports by e-mail and PDF, and a regular review with your team of what happened, what was done and what to change.
What we need from you
- An administrator to accept the provider link
- The recovery order and recovery time targets for your key systems
- Where backup copies may be kept
- A contact who can approve a restore over production