Before you start
Check the system requirements. If another antivirus is running real-time protection, consider turning its real-time scanning off — two real-time scanners slow each other down.
macOS
- Download the .dmg for Apple Silicon or Intel from the download page.
- Open it and drag TotalHeal into Applications.
- Open TotalHeal from Applications. Setup walks you through the permissions it needs (for example Full Disk Access, so it can scan everything) and explains each one.
Windows
- Download the .msi (or setup .exe) installer.
- Run it and follow the steps. Windows may ask for administrator permission — this lets TotalHeal protect the whole computer.
Linux
- Ubuntu/Debian:
sudo apt install ./totalheal_*.deb - Other distributions: make the .AppImage executable (
chmod +x) and run it.
First run
TotalHeal starts your 30-day trial automatically — no card or account needed — and offers a quick first scan. You can sign in later to add the device to your account. After 30 days, protection pauses until you subscribe or activate a product key; your quarantined files always stay accessible.
Still stuck? Email [email protected].